Customization assistance:
Many technicians are suprised at how much they can do with a little help from us.

Q & A:
A broad range of technical support issues are handled under the umbrella of Image Access' maintenance contracts.

Technical Support Phone Number:
561-995-6939
Email support:
support@imageaccess.com

Workshops

We have regular workshops which teach the ins and outs of image capture, how to create custom configurations and modify existing configurations to improve performance and efficiency and reduce the chance of errors. Attendees are typically exposed to low- mid- and high-speed scanning, bar code and OCR indexing, forms identification and processing, connectivity and more.

Document and folder separation, indexing, form processing and scanner control can be specially configured to simplify operation.

Configuration Services

Use BSCAN® out-of-the-box. Our technical support staff is ready to help. When you feel that it's time to improve the efficiency of or simplify your capture system by customizing it to your specific uses, call Image Access.

Among BSCAN®'s most powerful features is its configurability. This is particularly important for production capture. Repeated operations are the best targets for automation and BSCAN® offers a multitude of facilities for reducing the steps involved in scanning, processing and indexing. Custom screens, commands and processes can easily be added. Custom data and workflow validation checks can also be built in. Even unused commands can be eliminated from the user interface.

If you prefer to use Image Access' experience and expertise to customize your capture application, we're ready to help. We will help define the requirements, design the workflow, processing and user interface, and implement and test the system. Contact sales to find out how to proceed.